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Questions. Answered.
Most of what athletes ask us is covered here. If you don't see your question, reach out.
Orders placed by 2pm PT on a business day typically ship the same day. Most packages land within 2 to 5 business days depending on your zip. Every order ships with tracking — you'll get an email with the carrier link the moment the label prints.
Yes. Orders over $75 ship free in the continental US. Under $75, it's a flat $8. No regional tiers, no dimensional-weight surprises at checkout.
Not yet. Victory Theory is US-only for now. International rollout lands once we've nailed the domestic experience.
30 days, free, no restock fees. If it doesn't work for you, send it back — we cover the return shipping. Refunds hit the original payment method within 5 business days of the item reaching our facility. Once you're signed in, the return portal at /account/returns prints a carrier label without a support ticket.
Yes. If you need a different size or product, let us know within 30 days. We'll swap it out at no extra shipping cost. If the new item costs more, we charge the difference. If it costs less, we refund it.
100%. Every product is shipped from authorized brands and authorized distributors. We don't carry counterfeits, gray-market imports, or off-brand substitutes.
Start with the size guide — every sport has its own chart at /size-guide. If you're between sizes or sizing for a specific fit (race kit vs. training kit, for example), email support@victory-theory.com or call (323) 417-5345. A real athlete answers.
You'll get an email with a tracking number the moment your label prints. You can also check Order History inside your account. If tracking hasn't moved in 3 or more business days, let us know and we'll chase it down.
Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. All payments run through Stripe with SSL encryption. We don't store your card info on our end.
No. Victory Theory is direct-to-consumer — every athlete pays the same price. We'd rather earn your trust on the day-to-day than play tier games at the cart.
Los Angeles, California. Our address is 2355 Westwood Blvd Unit 1611, Los Angeles CA 90064. Orders ship from our fulfillment partners across the country, but the company runs out of LA.
Email support@victory-theory.com or call (323) 417-5345. We try to answer every email within one business day. If it's about an active order, include your order number and we'll pull it up.
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